Customer Story

How a Multichannel Approach Raised Repeat Purchases for Raise

How a Multichannel Approach Raised Repeat Purchases for Raise image

Increase in lifetime revenue

10%

Increase in total revenue

12%

Increase in open rate

8%

Increase in click rate

14%

With Lifecycle Optimizer, Raise acquires and nurtures new customers into VIPs.

Email With Impact

Setting a High Bar

Raise has high expectations for its technology partners and chose Sailthru because of our unique ability to offer intelligent cross-channel campaign orchestration, superior account management, dynamic segmentation, easy A/B testing, and more.

Raise Your Bar
   Setting a High Bar

Elevate Acquisition

Boosting Average Order Value with Overlays

Including promotions on onsite Overlays encourages a higher average order value and more loyalty. Members who take advantage of this offer are 44% more likely to make additional purchases.

   Boosting Average Order Value with Overlays

1:1 Personalization

Applying the Right Algorithms

Raise utilizes Sailthru’s User Profiles to make interest-based recommendations alongside a “what’s popular” algorithm, generating a 10x lift in clickthrough rates and revenue.

   Applying the Right Algorithms

A Lasting Welcome

The Welcome Series That Inspires Action

Nurturing customers from their first purchase to their second can be tricky. Testing “buy now, save now” and “buy now, save later” promotions, Raise saw 40% of members move from their first order to their second within 30 days.

   The Welcome Series That Inspires Action

Mobile messaging

Automating Mobile Messages that Convert

Adding automated push notifications to its mobile messaging mix allows Raise to communicate directly with members at the right time. Since Raise deployed this strategy, purchase frequency is up 13%.

Learn More About Raise
   Automating Mobile Messages that Convert

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