The Top 3 Reasons Media Executives Say Visitors Don’t Become Loyal Readers

There is perhaps no group of companies more keenly aware of the value of repeat customers than digital media enterprises. Of course, in the case of media companies, repeat customers are often expressed as repeat visits, since visits drive pageviews and pageviews drive advertising dollars. But because each page view is worth pennies, it’s crucial […]

4 Key Strategies for Out-Personalizing Amazon

What do Walmart, Bed Bath & Beyond, and Amazon all have in common? They all attended our recent webinar on how to out-personalize Amazon. Yep, even Amazon was interested in the topic! We’re sharing a few of the key strategies included in our presentation, which are covered below. If you missed out, you can find […]

How Personalization Won Mindbodygreen a 77% Lift in Pageviews

Mindbodygreen is a lifestyle media brand devoted to helping its site visitors live a happier, healthier life. Of course, everyone wrestles with their own unique obstacles to a better lifestyle. So mindbodygreen began personalizing its email communications to reflect each person’s interests. Each email, rather than being sent to a segment of customers, was tailored […]

New York Times Scores With Game of Thrones Fans; BuzzFeed Tip-Toes Into Ecommerce

Media brands are finding readers, revenue, and popularity in unexpected places. This week we’ll see how The New York Times is capitalizing on Game of Thrones, and how BuzzFeed is making hay out of overhead food videos, those high-speed culinary demonstrations that make any recipe look easy. Then we’ll see how Hearst is using Best […]

The Data Science Dilemma: Should Marketers Build, Buy, or Both?

Data science, artificial intelligence, machine learning and algorithms have become the business buzzwords du jour. And with good reason. Organizations adopting data science-driven automation see up to 10x improvement in business process speed, 72 percent reduction in customer churn, and 40 percent reduction in new customer acquisition costs. It’s the so-called sexiest field of the […]

Experience is Everything: Q&A with Digital Expert Chad Ghastin

Chad Ghastin has worked for companies as varied as The New York Times, MasterCard, and Nickelodeon, implementing and optimizing their audience development and lifecycle experience strategies. He’s also helped influence a generation of upcoming digital leaders through his graduate-level course in CRM and customer experience management, which he taught at New York University. Now, as […]

Prime Day Brings In $1 Billion; NBCNews Cultivates Loyalty Over Virality

Now that the dust has settled on the most recent Prime Day, we know that the event once again produced record sales and significantly increased Prime memberships. And Amazon’s heavy use of email to promote the event underscores recent news from the Direct Marketing Association that email’s return on investment continues to top all other […] by Sailthru Product Update: New Message Compose

With mobile dominating as the device of choice for the majority of consumers, it’s never been more important for mobile marketers to capture and engage the attention of their audiences through apps. But brands who were early to the mobile market no longer have a stellar advantage; virtually all of the world’s best, biggest and fastest-growing […]

For JustFab, Personalization Isn’t a Strategy — It’s a Business Model

At Sailthru, we firmly believe that personalization is crucial to every company. But at JustFab, the company’s entire business model is predicated upon personalization. JustFab is based on the premise that a technology-enabled personal stylist can save shoppers time, money and heartache by learning their preferences and selecting just the right items for their wardrobes. […]
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