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#9
Home Depot
Overview
Spending more time at home, people naturally want to spruce up their spaces. The Home Depot simplifies the experience both online with personalized landing pages and in-store with interactive AR maps.
- 2021 Rank 8
- Founded 1978
- Model Public
Total Score
53⁄80
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email
17⁄30
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web
17⁄25
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mobile
9⁄13
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offline
7⁄7
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privacy
3⁄5
Home Depot
Why we love Home Depot
Cross-Channel Customer Profiles
Whether someone is shopping onsite or in-app, The Home Depot understands who’s who and provides a shopping experience that’s as consistent as it is personalized.
Customized Homepage Displays Recently Viewed Products, Top Savings, Top Categories, and What’s Trending Locally
The Home Depot’s personalized homepage displays recently viewed products, top savings, and trending items. However, those trends are based on a shopper’s location, adding another layer of personalization.
AR-Enhanced Mobile App Featuring Interactive Store Maps
The average Home Depot store is nearly the size of two football fields, but app users can always find their way with AR-enhanced interactive store maps.
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