#63

Kate Spade New York

As a New York City retailer that specializes in luxury, Kate Spade knows the value of a personal touch. Abandon cart email sequences that put products back in front of interested shoppers, behavior-based product recommendations, and a welcoming tone that tailors individual promotions are just a sample of the personalization-based options this brand is exploring.

Overview

48

19

Web

15

Mobile

4

Offline

4

Other

6 Find out why Sailthru is the leader in enterprise retail personalization

Download the Retail Personalization Index

You’ve seen the highlights. Now, see the research insights as detailed by retail experts. Download this year’s Index for an in-depth look at the winners, their strategies, and how they approached a changing culture.

get your copy