With plenty of time to shop at home in 2021, HSN took advantage by using behavior-based triggered messages, product recommendations, and promotions to generate more website sales.
- 2021 Rank 48
- Founded 1982
- Model Private
Why we love HSN
Loyalty is Always Rewarded
Credit-card based loyalty program that includes relevant rewards such as exclusive financing and VIP savings events, as well as rewards for app-users that include exclusive offers and events, shipping updates and social shares.
With topics ranging from beauty, to fashion, to tech, to health, the brand’s personalized blog content hub serves up guides, recipes and lifestyle advice to shoppers that seamlessly integrates info with products — giving people one place to buy and learn from.
Out of Stock? No Stress.
No HSN customer ever needs to worry about out-of-stock products. Whenever an item runs out of inventory, the brand uses its robust customer data profiles to recommend a replacement product instead across its email, website, and mobile promotions.
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