Customer experience is the new frontier for marketers and business leaders. There are tons of stats out there to prove it. One we particularly love, “By 2020, customer experience will overtake price and product as the key brand differentiator.”

We’re proud to see brands rallying around this shift more and more, but there are still significant challenges to tackle when it comes to ramping customer experience efforts that impact revenue.

That’s why Destination CRM is bringing together some of the greatest business leaders for CRM Evolution this year in New York City. From the great sponsors, showcases and strategy sessions, you’ll discover tactics and trends in areas like customer engagement strategies, mobile technologies, multichannel marketing and analytics. Not to mention the line-up of awesome keynote speakers, including our own Founder and Chairman, Neil Capel.

Headed to CRM Evolution? Join Neil to talk about why in today’s hyper competitive world of online retail relevancy is the new currency:

Date: Monday, August 18th

Time: 12:00pm EDT

Location: CRM Evolution, New York Marriot Marquis

Want to join the conversation during the event? You can find us on #CRMEvolution and at @sailthru on Twitter.