There’s plenty of time before “the holidays,” right? Not exactly. Holiday sales are perpetually on the rise, while consumers are starting their shopping earlier and earlier. This means retailers must get a head start before the holidays, especially since the most wonderful time of the year is also the most lucrative.
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The retail/ecommerce industry's most comprehensive customer experience and personalization research is coming back this fall. Find out what made last year's leaders stand out from the pack, and get inspiration for how to evolve your personalization efforts.