2014 Holiday Data Alert ‑ Significant Time of Day Variations For Holiday Purchases
November 30, 2014
Timing is EVERYTHING during the holiday season, and this year consumers are showing increased variation in their preferred time of day for holiday purchasing.
Key to note on Thanksgiving is that:
Online purchasing during AM hours was markedly less than that of a normal day
Total purchases then drastically rose starting at 6pm EST
Online purchasing activity remained at a higher volume than a non-holiday from 7pm EST
For Black Friday:
Online purchasing during the AM hours beat out online shopping on both a normal, non-holiday and for Thanksgiving Day until nearly 2pm EST
Purchasing then dropped to below the average rate of purchase of a normal day from 1pm to 5pm
Overall Black Friday provides a consistent purchase rate starting in the AM hours through the evening; whereas non-holiday and Thanksgiving Day show marked spikes in purchase volume
This could be attributed to Black Friday being, for many Americans, a day off, which allows for online shopping at any time of day. Where we see spikes in online shopping in traditional “lunchtime” hours on a normal day and during the evening hours on Thanksgiving (after dinner), Black Friday is not impacted by these rituals
SEE MORE 2014 HOLIDAY DATA ALERTS:
- Repeat Buyers Trump Newly Acquired Customers on Thanksgiving
- Safari Users Generating Highest Conversions
This post was written by and based on data analysis from Marielle Hanke (Sr. Manager of Analytics) and Steve Wood (Optimization Analyst).
SMS Marketing Best Practices
3 Things We Learned from an Audience in Crisis
For years, we’ve collected data to help set benchmarks for publishers’ email programs. We know it’s helpful for publishers to see how their email...
Creating a Customer Value Exchange to Drive Better Personalization
This byline was originally posted on Forbes.com Some of the polish on retailers’ personalization strategies is starting to fade. While many retailers were focused...