We’re pleased to announce that CM Group is now Marigold. Learn more about Marigold
here.
Customer story
Increase in email clickthrough
Increase in pageviews
Email Personalization
Rather than segment its audience and assume their interests, The San Francisco Chronicle collects topical interest data in order to deliver highly personalized email newsletters. Prioritizing personalization helps the publisher drive retention — while increasing email clickthrough rate by 31.4%.
Personalize Your EmailsConnecting Channels
Personalizing email newsletters gets readers to The San Francisco Chronicle’s website; personalized onsite recommendations keep them there. With a combination of strong data collection and recommendation algorithms, the publisher increased pageviews by 44.5%.
Staying Relevant
The San Francisco Chronicle personalizes content based on what readers would likely read and what they’ve already read. By suppressing content that has already been consumed, the publisher remains relevant and avoids redundancy.